Description

What this develops:
Confidentiality in professional support work is not a single rule — it is a set of intersecting obligations, contextual judgments, and domain-specific requirements that practitioners navigate constantly and without always having a clear framework for doing so. This module develops that framework — treating confidentiality as a professional competency with real knowledge requirements rather than a value that practitioners either have or don’t.

This module covers:
– Information classification and handling: how different categories of sensitive information are classified, what handling requirements each classification creates, and how to apply those requirements consistently in environments where multiple information types coexist
– Disclosure obligations and limitations: the professional, legal, and organizational obligations that govern what information may and may not be shared, with whom, and under what conditions — including the situations where withholding information is not the appropriate course of action
– Confidentiality decision-making under pressure: the framework for navigating situations where established procedure does not clearly apply — competing obligations, organizational pressure, and the professional conduct standards that should govern conduct when the path forward is not obvious

Study hours: +/- 5

What it produces:
A confidentiality practice grounded in professional knowledge rather than general caution — producing practitioners who can navigate sensitive information environments with the confidence that comes from understanding what the standards are, why they exist, and how to apply them when the situation is not straightforward.